Privacy Policy
At Botanic Living, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or purchase from us.
Information We Collect
We may collect personal information including your name, email address, phone number, billing address, delivery address and order history when you interact with our website or services.
How We Use Your Information
- Process and fulfil your orders.
- Arrange delivery and customer support.
- Respond to enquiries.
- Improve our website and customer experience.
- Send marketing communications if you have chosen to receive them.
Payment Security
Payments are securely processed through trusted payment providers. Botanic Living does not store your complete credit card details.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences and help us improve our services.
Sharing Your Information
We only share your information where necessary to process payments, fulfil orders or arrange delivery through trusted service providers. We never sell your personal information.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse or disclosure using appropriate security measures.
Your Rights
You may request access to, correction of or deletion of your personal information where permitted under Australian law.
Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be published on this page and become effective immediately upon publication.
Contact Us
Email
botanicexteriors@gmail.com
Phone
0403 545 113
0451 285 889
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (AEST)